Effective Date: April 1, 2026

Privacy Policy

UniGuideMe (“UniGuideMe,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and related services.

By using UniGuideMe, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with UniGuideMe:

Personal Information:

Name, email address, phone number, educational background, current school or grade level, country preferences, intended major, and other information you provide when creating an account, completing forms, contacting us, or using the platform.

Consultation and Platform Information:

Information shared through your interactions on the platform, including messages between students and IECs, consultant proposals, application journey details, submitted requirements, progress updates, and related account activity.

Payment Information:

Information related to fees and payments made through the platform. Payment transactions may be processed by third-party payment providers, and we may receive limited payment-related details such as transaction status and payment confirmation.

Usage Data:

Information about how you access and use UniGuideMe, including IP address, browser type, device information, operating system, pages viewed, referring URLs, and interaction data.

Cookies and Tracking Technologies:

We may use cookies and similar technologies to understand usage patterns, improve performance, remember preferences, and enhance your experience on the platform.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve UniGuideMe.

  • Match students with relevant Independent Educational Consultants (IECs) based on their goals and preferences.

  • Enable communication between students and IECs.

  • Facilitate consultant proposals, onboarding, progress tracking, and platform workflows.

  • Process payments and manage related transactions.

  • Personalize the user experience and provide relevant content or features.

  • Respond to inquiries, support requests, and other communications.

  • Send important updates related to your account, activity, or the platform.

  • Maintain platform security and prevent fraud, misuse, or unauthorized activity.

  • Analyze usage trends and improve the performance and usability of our services.

  • Comply with legal and regulatory obligations.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information in the following circumstances:

Service Providers:

We may share information with third-party vendors and service providers that support our operations, such as hosting, analytics, communications, payment processing, and customer support.

Legal Compliance:

We may disclose information where required to do so by law, regulation, court order, or legal process, or where necessary to protect our rights, users, or platform.

Business Transfers:

If UniGuideMe is involved in a merger, acquisition, financing, restructuring, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable and industry-standard administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Access, update, or delete your personal information.

  • Request correction of inaccurate or incomplete information.

  • Object to or restrict certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Opt out of marketing communications.

To exercise any of these rights, please contact us using the contact details provided below.

6. Data Retention

We retain your information for as long as necessary to provide our services, maintain accounts and platform records, resolve disputes, enforce our agreements, and comply with legal, tax, accounting, or regulatory obligations.

We may also retain certain information for a reasonable period where necessary for legitimate business purposes, security, fraud prevention, or legal compliance.

7. Third-Party Links

UniGuideMe may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date. Your continued use of UniGuideMe after any changes become effective constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at basma@uniguideme.com

Your complete guide to uni admissions.

Student Side

IEC SIde

Explore Consultants

Copyright © 2026 UniGuideMe. All Rights Reserved

Privacy Policy

Your complete guide to uni admissions.

Student Side

IEC SIde

Explore Consultants

Copyright © 2026 UniGuideMe. All Rights Reserved

Privacy Policy

Your complete guide to uni admissions.

Student Side

IEC SIde

Explore Consultants

Copyright © 2026 UniGuideMe. All Rights Reserved

Privacy Policy